Delivery Process

Delivery Information

At Meena Kari Jewellery Shop, we are committed to ensuring that your shopping experience is as seamless and enjoyable as possible. Below, you will find all the necessary information regarding our delivery process:

Shipping Policy

  • Processing Time: All orders are processed within 1-2 business days. Orders are not processed on weekends or holidays.
  • Shipping Time: Depending on your location, delivery times may vary. Typically, deliveries within the country take 3-7 business days. International orders may take 7-14 business days.
  • Shipping Rates: Shipping charges are calculated at checkout and are based on the delivery location and the weight of your order. We offer free shipping on orders over a specified amount, which will be clearly indicated at checkout.

Delivery Methods

  • Standard Shipping: Our standard shipping option ensures your jewellery reaches you safely and efficiently.
  • Express Shipping: For those who need their orders urgently, we offer an express shipping option at an additional cost. This service significantly reduces the delivery time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this tracking number on our website or the carrier’s website to monitor the status of your delivery.

International Shipping

We are pleased to offer international shipping to many countries. Please note that international orders may be subject to additional customs fees or import taxes, which are the responsibility of the customer. These charges vary by country, and we recommend checking with your local customs office for more information.

Delivery Issues

  • Incorrect Address: If you realize that you’ve entered an incorrect address, please contact our customer service team immediately. We will do our best to update the address before the order is shipped.
  • Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the carrier to resolve the issue and ensure you receive your order.
  • Delayed Delivery: While we strive to meet our delivery estimates, occasional delays may occur due to factors beyond our control (e.g., weather, customs processing). We appreciate your understanding and patience in such situations.

Contact Us

For any questions or concerns regarding your delivery, please do not hesitate to contact our customer service team at info@meenakaribd.com or call us at +88 01823 232394, +88 01688 839229. Our team is available 10.00 AM to 8.00 PM to assist you.

Thank you for choosing Meena Kari Jewellery Shop. We appreciate your business and look forward to serving you again soon!